Privacy Policy

Effective Date: 15.02.2025
Last Updated: 15.06.2025

This Privacy Policy describes how The Site Weavers ("we", "our", or "us") collects, uses, shares, and protects your information when you visit or use our website, mobile application, or any other services (collectively, the "Services"), including integrations with third-party platforms such as Facebook, Instagram, and WhatsApp.

By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a) Information You Provide:

  • Name, email address, phone number
  • Business name and domain preferences
  • Payment and billing details
  • Support inquiries or content shared with us

b) Information from Third-Party Platforms:

If you choose to log in, sign up, or interact with our services via Facebook, Instagram, or WhatsApp, we may collect:

  • Your public profile info (e.g., name, profile photo, email)
  • Page and message data (if using Facebook Page or WhatsApp integrations)
  • Your Meta Business account details

This data is only used to deliver services as authorized by you.

2. How We Use Your Information

We use your data to:

  • Provide, personalize, and improve our Services
  • Create and manage your hosting and domain account
  • Offer website-building features, including AI-generated content
  • Send relevant communications and marketing updates (only with your consent)
  • Respond to inquiries and technical support requests
  • Connect with social media platforms per your requests

3. Facebook & Instagram Integration

When you connect your Facebook or Instagram account:

  • We access only the permissions you grant, e.g., profile data, page access
  • We may post or retrieve content on your behalf if explicitly allowed
  • We do not share your credentials or sell your Facebook data

We comply fully with the Facebook Platform Terms and Developer Policies:
https://developers.facebook.com/policy

You can disconnect access at any time through your Facebook account settings.

4. WhatsApp Integration

If you use WhatsApp through our platform (e.g., bulk messaging, chatbots, autoresponders):

  • We collect and store chat data only as required to operate the service
  • We do not use your data for analytics or third-party advertising
  • Messages are handled via the WhatsApp Business API (or integrated providers) in compliance with WhatsApp’s policies

WhatsApp Business Policy:
https://www.whatsapp.com/legal/business-policy/

5. Data Retention

We retain user data for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes or enforce our agreements

Inactive or deleted accounts may be purged after a set period in compliance with our internal data policies.

6. Data Deletion Policy

You have the right to:

  • Request deletion of your account and associated data
  • Remove integrations (e.g., Facebook login or WhatsApp connections)

To request data deletion, email us at: info@siteweavers.co.tz
Or use the “Delete My Data” form on our website.

Upon verification, we will delete your data within 30 days.

7. Sharing of Information

We do not sell your personal data.
We may share information with:

  • Service providers (for hosting, email delivery, payment processing)
  • Legal authorities if required by law
  • Social platforms only with your permission

8. Security

We implement strong technical and organizational safeguards, including:

  • SSL encryption
  • Secure servers
  • Access control protocols
  • Regular audits and backups

However, no method of transmission is 100% secure — we recommend using strong passwords and keeping credentials safe.

9. Your Rights

You can:

  • Access or update your personal data
  • Revoke third-party access (e.g., Facebook)
  • Request account or data deletion

To exercise your rights, please contact us at info@siteweavers.co.tz

10. Changes to This Policy

We may update this Privacy Policy from time to time.
When we do, we will post the new version and update the “Last Updated” date at the top.

We recommend reviewing this policy regularly.

11. Contact Us

For questions about this policy or how we handle your data, contact:

The Site Weavers
Email: info@siteweavers.co.tz
Phone: +255 767 213 119
Website: www.siteweavers.co.tz