Smarter conversations, stronger connections

Delivering excellent customer service has never been easier. Connect with customers across WhatsApp, Facebook, Instagram, Telegram and more from one simple dashboard.

Customer service agent using MojaDesk

One workspace

Some features include

Website Live Chat

Engage website visitors instantly with real-time conversations.

Unified Inbox

Manage customer messages from different platforms in one inbox.

Automations

Streamline repetitive tasks with triggers and automated workflows.

Human Agents

Route requests to multiple agents for personal customer care.

AI Agents and Chatbots

Use AI-powered agents to handle conversations independently.

Integrations

Connect with services such as Google Workflow and OpenAI.

Multilingual

Serve customers and share helpful content across languages.

Custom Branding

Personalise chat with your company logo, colours and style.

Chat Queue

Keep customers informed while they wait for an available agent.

How MojaDesk is delivered

MojaDesk is a Site Weavers product for teams in Tanzania and East Africa. Use the live product site for current plans. For a custom build instead, see software development. For other work we have shipped, see our work.

  1. Confirm the workflow you need to improve.
  2. Review the live product or talk with us about onboarding.
  3. Launch with the channels or modules your staff will actually use.
  4. Keep a support path for questions after go-live.

Common questions

Frequently asked questions

What is MojaDesk?

MojaDesk is a unified customer inbox from The Site Weavers. It brings WhatsApp, Facebook, Instagram, Telegram, website chat and related conversations into one dashboard.

How much does MojaDesk cost?

Current plans and prices are published on mojadesk.co.tz. Contact us if you want help choosing a setup for your team.

Is there a free trial?

Check the live MojaDesk site for the current trial or starter offer, or ask us and we will point you to the signup that is available now.

Does it work on mobile?

MojaDesk is used from a browser, so agents can work from computers and phones. Confirm the channels you need during onboarding.

Let’s grow together

Bring every customer conversation together

Visit MojaDesk to explore the platform or talk with us about the right setup for your team.

Talk to us