Start by documenting the workflow you need to improve, then check whether a ready platform such as MojaDesk or myDuka already fits. Commission custom software only when unique rules, integrations or scale require it.
Decision criteria
Write the process as it exists today, including who does each step, which tools are used and where mistakes or delays happen.
- Is the need mainly inbox, orders, delivery or menus?
- Do multiple teams need shared visibility?
- Which data must connect to existing systems?
- Who will own content and admin after launch?
Ready platform vs custom build
Prefer MojaDesk, myDuka, DROP-IT or Smart Menu when the workflow matches. Move to custom development when those products cannot cover critical rules without awkward workarounds.
- Prototype the happy path before expanding scope
- Budget for training and support, not only build time
- Ship a useful first version, then improve with real usage